Terms and Conditions

Terms and Conditions

Last updated: October 2025

Welcome to KavroCore. These Terms and Conditions (“Terms”) govern your use of our website, www.kavrocore.co.za, and any purchases made through our online store. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before making any purchase.

1. General Information

KavroCore is an online retail store based in South Africa that sells home and kitchen gadgets.
Throughout the site, the terms “we”, “us”, and “our” refer to KavroCore.

By using this website, you represent that you are at least 18 years old or have parental consent to use this site.

2. Products and Availability

We make every effort to display accurate descriptions, images, and prices of our products. However, we cannot guarantee that your device’s display accurately reflects product colors or details.
All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time.

3. Orders and Payment

By placing an order, you agree to provide accurate and complete information.
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
All prices are listed in South African Rand (ZAR) and include VAT where applicable.
Payment methods accepted are those displayed at checkout (e.g., credit/debit card, PayFast, etc.).

4. Shipping and Delivery

We currently ship only within South Africa.
Delivery times may vary depending on your location and the courier service.
We are not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances.

5. Returns, Refunds & Exchanges

We want you to be happy with your purchase. If you are not satisfied, you may request a return or exchange within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original packaging.

• You must provide proof of purchase (order confirmation or receipt).

• Certain items (such as hygiene-related or clearance products) may not be eligible for return.

Customers are responsible for the return shipping cost unless the product is defective or incorrect.

To request a return, please contact us at admin@kavrocore.co.za.

6. Damaged or Faulty Items

If your product arrives damaged or defective, please email us within 48 hours of receiving your order with photos of the issue.
We’ll arrange a replacement or refund as quickly as possible.

7. Privacy & Data Protection

Your privacy is important to us.
We comply with the Protection of Personal Information Act (POPIA).
By using our website, you consent to our collection and use of personal data for processing orders, improving our services, and communicating with you.
We will never share your personal information with third parties except as required to fulfill your order or by law.

For more details, please see our Privacy Policy.

8. Intellectual Property

All content on this website, including logos, product images, text, and design, is the property of KavroCore and may not be copied, reproduced, or distributed without our written consent.

9. Limitation of Liability

KavroCore shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
All products should be used according to their intended purpose and instructions.

10. Changes to Terms

We may update or modify these Terms at any time without prior notice.
Changes will take effect immediately upon posting on this page.
Your continued use of our website after such updates constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:
📧 Email: admin@kavrocore.co.za
🌐 Website: www.kavrocore.co.za